// About Make Us Proud //
Make Us Proud/YLD are a digital product design and engineering consultancy, based in Barbican, London. We also have offices in Lisbon, Porto and Manchester.
We bring to our clients excellence in user experience, design and technology — we are extremely proud of the work we do, and of how we help our clients’ businesses grow.
We believe great technology companies are built on incredible design, engineering and strategy, working in unison, operating at the very heart of an organisation and its audience.
Enabling organisations to become great technology companies is our mission and our promise to our clients.
We aim to leave them with the mindset, tools, skills and expertise they need to go beyond their own expectations, revolutionise their sectors, and for us to be proud of the change we create with them and their customers.
// About you //
We are looking for a Lead Product Designer with a solid user experience and research background to join our team in London.
You need to be someone who loves to deliver great user-centred experiences, that is passionate about using research to understand how products can improve people’s lives and to shape product design and strategy.
You will be working within a talented team of designers and engineers – focusing on one project at a time, with the ability to contribute and improve the research practice within the wider company, and to collaborate with other teams working on different products.
// You will //
⚆ Identify opportunities to learn about user and business needs, and how those learnings can affect and direct product roadmaps
⚆ Plan and conduct user research, working together with your team to analyse findings and define product and design strategy
⚆ Help define the goals that your team should focus on and help plan future work and sprints
⚆ Lead cross-functional workshops to work through tricky user problems and features
⚆ Be keen to explore alternative paths and iterate products based on research findings as well as team feedback
⚆ Be responsible for your project’s delivery, bringing up any issues that may arise to the Principal Consultant and helping to resolve them
⚆ Be able to manage and define clients’ expectations
⚆ Help recruiting more designers as the team expands
⚆ Work closely with the Principal Consultant on your projects on ways to improve your team’s happiness and ability to deliver great products
⚆ Mentor other designers and expand their research skills
// You’ll be great at this role if //
⚆ You have delivered great product experiences that demonstrably balance business and user needs
⚆ You are comfortable defining and managing your own work, and helping teams to plan future work
⚆ You can represent the user and their needs, basing your insights and recommendations on solid research
⚆ You know when to apply different research methodologies and techniques to find answers to the most relevant and important questions
⚆ You have led UX for complex and/or technical products
⚆ You can easily and clearly articulate design decisions to key stakeholders and executives, as well as in design critiques to your team members
⚆ You are familiar with (and maybe even created or worked on) design systems
⚆ You have worked with remote teams
⚆ You have worked with teams following agile processes
Please don’t worry if you don’t have experience in one or more of these areas!
We understand everyone’s strengths are different; we’re always open to you being able to expand your knowledge in new areas (if you wish to) with our support.
// What we will give you //
⚆ 10% time to work on your self development
⚆ £2,000 annual training budget
⚆ £300 annual hardware budget
⚆ 6 month pay reviews
⚆ 6 months paid parental leave
⚆ 25 days annual leave (excluding bank holidays)
⚆ Company pension
⚆ Private health insurance
⚆ A new laptop
⚆ Cycle to work scheme
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.