London/Hybrid
LOCATION
London/Hybrid
SALARY
£30-£35k
JOB ADDED
4 hours ago
The Studio
A small, ambitious studio specialising in branding and creative campaign work. This is a collaborative, close-knit studio where people genuinely care about one another. Alongside creating meaningful work, they make time to collaborate, connect, and enjoy the journey. They champion diverse perspectives and experiences, knowing they fuel creativity and help build a vibrant, inclusive environment. They are together in the studio 4 days a week and actively support a healthy work-life balance for everyone in the team.
The Opportunity
We’re looking for an Account Manager to play a key role within the client services function, working closely with senior stakeholders to ensure projects are delivered smoothly, on time, on budget, and to an exceptional standard.
You’ll act as a day-to-day client contact, building strong, trusted relationships while confidently managing communications and expectations. Internally, you’ll collaborate with a talented creative team of strategists, designers, and copywriters, ensuring they are supported and set up to deliver their best work.
This is a varied and fast-paced role where no two days are the same. From managing timelines and budgets to coordinating resources and maintaining quality control, you’ll be central to keeping projects moving forward.
Day to day responsibilities include:
- Managing day-to-day client relationships and communications
- Supporting project delivery from brief through to final handover
- Creating and maintaining timing plans, estimates, and project documentation
- Coordinating internal teams and resource planning
- Monitoring budgets, tracking progress, and supporting invoicing processes
- Ensuring all work meets quality standards and follows internal sign-off processes
- Anticipating challenges and proactively solving problems
Our Ideal Candidate
- Is self-motivated, proactive, and solutions-focused
- Needs to be a clear and confident communicator with strong interpersonal skills
- Is highly organised with excellent time management and attention to detail
- Can confidently manage multiple projects and deadlines simultaneously
- Is comfortable working in a fast-paced environment and staying calm under pressure
- Has previous experience in a branding or design studio, with a strong interest in creative processes and systems
This is an ideal opportunity for someone early in their client services career who thrives in a dynamic environment and is excited by branding and creative work. If this describes you to a tee and you’d like to hear more, please get in touch with jim@edenmarsh.co.uk