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383 Project
Senior Product Designer (UX)
Birmingham HQ or, London, City of (Hybrid)
Full Time


Birmingham HQ or, London, City of (Hybrid)




2 months ago

383 Group is a collection of digital product specialists, uniting the skills, knowledge and experience of 383 Project, a digital product studio, Canvas, an award-winning digital product conference and community, and IRIS, a product talent acquisition consultancy.

Together, we empower digital communities. We work with the bold and the brave to create high-performing, inclusive digital platforms and experiences, elevate product design standards and thinking, and support and develop product leaders at every stage of their careers.

We aim for our work to have a positive impact on people’s lives, even if that’s in the smallest of ways.

The team
The UX & Design team are the arbiters for the audience. We are responsible for considering real people in the things that we make. Our craft not only lies in the strength of the experiences we design and our aesthetic skills, but in understanding how we can solve problems, helping people make decisions, get things done and solve problems. We’re advocates for considering psychology as part of the process and how things like anxiety dramatically change the way people interact with things that design can help affect.

383’s UX & Design Team are critical to our operating system, working collaboratively with our Product, Strategy and Engineering teams in developing elegant solutions for complex problems, they focus on the needs of the end user through design psychology, best practice and the commercial goals of our clients.

The role
We’re looking for a passionate and highly talented Senior Product Designer to be an important part of our growing team, working very closely with the Head of Design to define and evolve how design works at 383, helping manage both the team and our key clients. You need to be at the top of your game, have a strong, versatile portfolio and several years experience crafting human-centred experiences and products that are genuinely useful for real people.

Our Senior Product Designers take an active role in running workshops, while managing and driving projects for our key clients, collaborating with other teams and developing the stream of product and service design methodologies we utilise at 383. They are also able to consistently help in the planning of projects and resource requirements and work alongside the Head of Design in the dissemination and production of larger scale project work to the rest of the team.

You will have the confidence and authority to lead ideation workshops with our biggest clients, collaborate with our engineering and strategy team and assist commercial with winning new work and defining the scope of our projects. You’ll be able to adapt to both product and service design methodologies, be as happy in front of a wall of post it notes as you are in crafting high fidelity prototypes in Sketch. Using agile working practices, you will be responsible for ensuring that experience design processes are successfully created and followed, acting as the advocate of the user in all areas of project work but always keeping a strong commercial awareness of the project goals.

In this role, you’ll find yourself:

  • Scoping, planning and designing digital interfaces to make the right use of a flexible array of platforms
  • Also designing for print and filming/editing/compositing video where required on projects
  • Support the Head of Design on large-scale project definition & production
  • Setting the direction for key projects and creating briefs to disseminate to and collaborate on with the Product Designers
  • Following project guidelines to seamlessly evolve and build out the creative assets on each project
  • The application of meaningful motion design to your work as a key element and extension to the UX & UI
  • Championing each of our key design principles with our clients and internal teams
  • Evolve and help craft the design team process, toolkit and frameworks
  • Be an ambassador for Human Centred Design & all aspects of UX/UI/IXD
  • Using prototyping tools for rapid experimentation
  • Researching and evolving best practice UX, UI and Human Centred Design principles & techniques
  • Collaborating with the rest of the design team, wider 383 business and clients to develop the right solution
  • Create and facilitate key product workshops
  • Seek opportunities outside of 383 to talk about and highlight our craft
  • Demonstrating to the clients the value of UX and Human Centred Design for real people
  • Creating high standard and engaging UI, carefully considering user needs, business requirements and technical constraints
  • Mentoring others inside and outside the business and improving internal processes
  • Work with our clients, their customers and users to understand their experiences, pain points and areas of opportunity when interacting with their brands
  • Collaborate with the Product, Strategy and Engineering teams to ensure our deliverables are aligned to our strategic vision for a client
  • Shared responsibility for 383 branding and marketing support, defining the look and feel of our business, external communications, events programme and all company output


  • There’s a few things we’re looking for in our next Senior Product Designer
  • A portfolio that illustrates your strengths in both UX and your visual design skills.
  • A clear balance between digital and brand design, clearly providing evidence of design thinking and human centred design.
  • Some experience with user research and usability testing.
  • A strong working knowledge of industry standard design and prototyping tools (Figma, Framer, Sketch, InVision, Webflow etc.).
  • Proficient in wireframing and comfortable producing concept sketches, user flows, storyboards and prototypes.
  • Ability to translate stakeholder goals, user research, and complex user flows into simple UIs.
  • Experience with mobile and responsive design.
  • Strong analytical, problem solving, and critical thinking skills.
  • Strong collaboration and communication skills.
  • Be experienced with leading but also comfortable in following direction.
  • Ability to simplify the complex.
  • Contribute to inspiring a culture of creativity and digital innovation.
  • Experience working with strategists and engineers to understand how we can balance delight and utility within the time available.
  • Working awareness of relevant methodologies including Design Thinking, Sprints, Laws of UX, Jobs To Be Done, Value Proposition Design etc.
  • Able to translate strategic thinking into relevant and unique design solutions and experiences.
    It would be a bonus if you also had some video capture, composition & editing experience.

You’ll probably be:
Calm – solutions-focused in all scenarios.
Thinker – approach opportunities logically and with a commercial mindset.
Collaborative – you value peer contribution and feedback and let it inform your approach and output
Positive – no challenge is too big or small for you.
Energy – you bring bags of it every day, the only way is forward!
Articulate, thoughtful, and respectful.
Be resilient to change and uncertainty.
Be curious and pull visual and cultural references to define ideas.
Willingness to take a position and passionately support.

In terms of experience, you’ll have 4 or more years experience working in similar roles, at a multi-disciplined studio or working in-house for product-focused organisations. You’ll be looking for a new role where you can step up and take more ownership, with lots of opportunity to grow your skills and understanding of Human Centred Design, while crafting beautiful solutions.

Over time, you’ll progress to Senior Product Designer, taking on more responsibility for defining our approach and managing clients directly, defining the scope of projects and building your own view of the product roadmap.

About us

We’re pretty laid back, but there’s a few things you should know about what’s important to us.

Humility, not modesty. We know that we’re good and we trust in our people, our skills, and our capabilities. But we also know that nobody is above making mistakes, and there is always more for us to learn. We talk with confidence, but we don’t take ourselves too seriously.

Bravery, not bravado. We push each other to be better, take calculated risks, and admit when we’re in the wrong. We put our money where our mouth is, and hold the same high standards of ourselves as we do of our clients.

Compassion, not indifference. We care about each other, we care about the work we do, and we care about the world we live in. We understand that we all have lives outside of the office, and that our impact goes beyond the products we build.

Honesty, not lip service. We believe in straight talking and telling it like it is, without pushing an agenda. We strive to have open conversations that focus on the right thing to do.


The salary band for this role is £45k -£ 60k, and we offer lots of extra perks to sweeten the deal:

  • Tech – Swanky Macbook to work on
  • Flexible Hours – We know people have kids, dogs, lives, it’s all good!
  • Your Birthday Off! – Not to mention 20 days holiday to start & Christmas off on top! (That’s about 38 days holiday inc B/H’s, way better than the normal 28!)
  • Family Planning – We offer an enhanced maternity, paternity and adoption leave package
  • Healthcare – We’ve a healthcare cash plan for UK residents (Non-UK options coming soon)
  • Training & Development – We’ve a quarterly book budget, we run regular Breakfast Sessions + Lunch & Learn sessions to spread the knowledge and more!
  • Canvas community – Another learning opportunity, we run the a community for product people, with on and off line events and learning opportunities throughout the year that you are welcome to attend.
  • A Bit Of Fun – A voucher every quarter to spend on whatever you like, just for turning up!
  • Socials – We’re a pretty sociable bunch so we run lots of events online, as well as IRL to catch up with your colleagues! (Not to mention we’ve a Bookclub aka Cheese & Wine club!  )
  • Something A Bit Different – Beyond The Lab is an entrepreneurial venture in our business, ask us about it!
  • Pension – 3% Employer to match 5% Employee contributions

How to apply

We don’t believe in seven stage interviews, psychometric testing, or mass committees deliberating if you’re ‘worthy’ of being a part of our team. At the same time, we won’t just have a chinwag over a coffee and offer you a job on the spot either. What’s really important is you feel we’re a fit for you, and vice versa, so we will spend time getting to know each other.

Generally speaking, the application process will include:

  • A 30-min video chat to talk through your CV and experience with our Talent Manager.
  • An interview with our Talent Manager and our Head of Design, Karl Randay. You’ll be given a couple of things to prepare in advance, including a brief to respond to. Don’t worry – we’ll give you plenty of time for this bit.
  • Finally, you’ll meet with our founder and the line manager for this role, Sukhi.

Just to let you know…

We’re looking for people who share our values of; passion, humility, bravery and honesty, in addition to compassion, talent and hard work. Oh, and a decent sense of humour will help, too.

You may not meet all of the requirements in this job description, but you should still apply, especially if you have an interesting story to tell. Your skills and passion will stand out—and set you apart—especially if your path into product has been unconventional. We welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge the status-quo.

We’re thrilled with the applications we receive for our roles, and love taking the time to review them, but unfortunately we’re not able to reach out to everyone individually. If we’d like to move forward with your application we’ll definitely be in contact with you!

383 has a policy of non-solicitation of employees from either active or prospective clients. We apologise to any applicants this impacts, but it is a necessary policy to protect our ongoing commercial interests.

We are not looking to work with 3rd parties, direct applicants only.