Design Jobs Board

We are a world-class visitor attraction and leading science research centre. We use the Museum’s unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

What you’ll be doing

• Discover – Gather insights about user needs through user research, competitor analysis, data exploration, digital trends and emerging technologies; identifying opportunities to improve the experience and reach business goals.
• Define – Contribute UX thinking and design expertise to the team, advocating for the voice of the customer and fostering a collaborative culture to explore ideas and add them to the product roadmap.
• Design – Help bring your team’s ideas to life through wireframing and prototyping.
• Deliver – Foster an iterative approach to design, identifying the quickest and easiest way to validate a key assumption and test the viability of a concept with users, then working closely with developers to create, test and release new features.
• Provide design feedback and the user-centric lens to proposed enhancements, communicating your rationale with a view to iterative improvement.
• Work with external agencies and feed into design briefs.

What you’ll bring

• Passion for technology, the natural world and crafting meaningful experiences.
• Portfolio showcasing experience of working across the full design process, preferably at complex organisations with multiple products.
• Experience planning, running and synthesising insights from qualitative and quantitative user research.
• Skillful in Figma, mocking-up wireframes and interactive prototypes.
• Experience working with cross-functional teams, building products through an iterative approach.
• Deep understanding of UX theory, journey mapping and heuristics that make great design.
• Knowledge of WCAG accessibility standards.

Why you’ll love working at the museum

• Come into work every day, knowing that you’re making a difference to the experience of millions (nearly 5 million visitors last year)!
• NHM is more than just a museum, we do our own science on-site too and plenty of outreach community work to get involved with.
• Monthly UX team trips to other museums and attractions to learn and gather inspiration.
• Allocated time for professional skill and career development.

Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more here

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 – 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit https://www.cssc.co.uk
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

How to apply

If that sounds like you, please apply online on the Natural History Museum’s careers portal.

Closing date: 9am, Monday 10 July 2023

Interviews expected w/c 17 July 2023 

Salary: £40,000 per annum