Job Title: Associate Service Designer (permanent, full-time position, Cambridge based)
Salary: £24,229 – £28,106

Job Title: Service Designer (permanent, full-time position, Cambridge based)
Salary: £27,534 – 32,490

Line Manager: Sam Luckhurst
Deadline: Monday, 12 April
Candidate Notes: Candidates must supply link to portfolio in application to be considered for interview

Do you understand design as a high-value service? Interested in advancing the learning of others through innovative and engaging design?

We are expanding our pool of talented designers within the Global Service Design Team and have an opening for two new roles at associate and mid-level. This is an exciting opportunity to help shape the future design of the English Language Teaching (ELT) group.

As Service Designer, you will be involved in a wide range of projects across multiple channels working with teams in Cambridge and across the globe.

We encourage curiosity, exploration and self-development and truly believe inspired people create their best work. This is a great time to join our growing team of creatives and make a mark on projects from start to finish.

About the role:

  • Associate level graphic/digital designer
  • You will be excited by all things creative and looking to hone your design skills in this entry level design role. Working as part of a large design team you will have the opportunity to learn from those around you as well as share your passion and skills across a variety of projects.
  • Day-to-day you will be supporting the design team by creating high quality product, marketing and digital designs. You will be comfortable using the Adobe Creative suite, working from style guidelines and senior direction and ready to hit the ground running collaborating on anything from social media asset creation, animations and wireframes to storyboards, book designs and presentations.

Mid-level graphic/digital designer

  • Day-to-day you will be designing new and exciting learning experiences, marketing campaigns and product designs. You will also work on existing brands and products, following guidelines to deliver high quality design solutions.
  • You will be a key member of the team providing mentorship and guidance to associates in the team as well as encouraging innovation and experimentation by exploring and sharing new tools and methods with the department.

About you:
Do you enjoy solving problems with design and deliver original and well thought out solutions?
We are looking for talented designers specialising in print/digital design with an understanding of how design can be used to create meaningful customer experiences. You will be able to demonstrate knowledge of design thinking with a basic understanding and appreciation of UX

At Associate level, we are looking for:

  • Some experience designing for in-house or agency
  • Portfolio showcasing work and experience across graphic design including UI/digital design and mixed media like animation or video
  • Ability to follow brand guidelines and direction and work consistently across a range of print/digital outputs
  • Highly creative with the ability to work on projects from the initial concept stage to delivery
  • Excellent working knowledge of all key design tools, such as Adobe suite (Illustrator, InDesign,
  • Photoshop, After effects, Premiere Pro, XD, and Sketch)
  • Awareness of UX and user research would be highly beneficial
  • Genuinely empathetic, happy to ask for help and give help to others
  • Excellent at organising your time and experience of successfully managing busy workloads
  • Able to articulate your design decisions to other designers and stakeholders
  • Highly collaborative team player with a positive, can-do attitude

If you are interested in the Mid-level role, we’d like to see:

  • Experience designing for in-house or agency
  • Broad experience across graphic design, from branding and print layouts to UI and digital design
  • Experience designing to brand guidelines and applying this across a range of print/digital outputs
  • Skills in animation and video editing
  • Highly creative with the ability to own projects from the initial concept stage to delivery
  • Expert working knowledge of all key design tools, such as Adobe suite (Illustrator, InDesign, Photoshop, After effects, Premiere Pro, XD, and Sketch) and the ability to learn new software when needed
  • Awareness of UX and user research would be highly beneficial
  • Genuinely empathetic, happy to ask for help and give help to others
  • Excellent at organising your time and experience of successfully managing busy workloads
  • Confident presenting your work to stakeholders and rationalising your design decision
  • Highly collaborative team player with a positive, can-do attitude
  • Amazing portfolio of work demonstrating skills in print and digital design as well as the process that you follow to get to the final result
  • Please ensure that you provide a link to your portfolio in your application.

Why Cambridge University Press?

We have over 2,500 talented employees across 50 international offices uniting all our publishing groups. We’re one of the world’s most respected publishers, driven by the purpose of unlocking people’s potential with the best learning and research solutions. We work in global teams to tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers.

Cambridge University Press is committed to being a diverse and inclusive place to work. We are part of the University of Cambridge, committed in its pursuit of academic excellence to equality of opportunity and to a pro-active and inclusive approach to equality. We are also a global organisation, serving customers and representing colleagues all over the world. Diversity, in all its various forms, is key to our success as an organisation.

Our benefits include group personal pension and free life assurance, an inclusive and flexible working environment comprising of 28 days holiday (plus bank holidays), on-site fitness facilities, and much more. Furthermore, our Cambridge office is just a ten minute walk from the train station.

The University of Cambridge will be bringing together its publishing and assessment operations to create a single organisation from 1 August 2021. Cambridge University Press and Cambridge Assessment publish and create world-leading content and examinations that are used across more than 170 countries.
The move is in response to a growing desire from learners, teachers and researchers to engage with Cambridge in a joined up digital way, and the demand for innovative products that combine expertise in learning and assessment. The new organisation will have the capabilities to provide world leading assessment, learning and academic research offerings globally, under the Cambridge brand and backed by first class teaching and research departments.