Fixed Term (FTA) 12 months

We’re looking for a skilled User Experience (UX) Designer to take responsibility for the user experience of and help us deliver some exciting changes as part of our programme to Enhance Visitor Experience (EVE).

You’ll be part of an agile, multidisciplinary team, working creatively to deliver results that balance user needs and business goals, understanding that as a complex, not-for-profit organisation we have both commercial and non-commercial objectives.

Kew is the world’s leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction.

We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them.

We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone.

The User Experience Designer is responsible for ensuring that the user is represented throughout the design and development process at Kew, from initial conception through to delivery, and into ongoing iterative improvement.
You’ll take a research-driven approach to determine user needs, and then develop and test designs that balance user needs, technical constraints and business goals. This is a new role at Kew, and one of your first responsibilities will be to help us define user journeys across a number of our core visitor journeys.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please visit our website for more information and to apply.

Closing Date: 21/02/2021
Interviews are planned for week commencing 1st March.

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.