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Nous
Product Designer
London
Full Time

LOCATION

London

SALARY

JOB ADDED

2 years ago

The cost-of-living crisis is hitting all households, but each one is affected in its own way. Nous launched in 2021 to make people’s lives simpler and fairer. Our first service is a personalised cost-of-living forecast that’s free for everyone, but our vision goes far beyond.

Ultimately, we believe there’s a better, smarter, simpler way to stay on top of your household bills and providers – get us to do it instead. If you’d like to help liberate UK households from a lifetime of administrative drudgery, we want to hear from you.

The Role

As only the second Product Designer to join our team, you’ll have a foundational, hands-on role in developing our overall proposition and bringing it to life through our digital products. Working in a small team at this early stage, you will be accountable for every feature you design – and you’ll develop that design from conception to implementation, taking a lead role in all stages of the design process.

On a day-to-day basis, you’ll be:

  • Helping to shape product strategy and vision (alongside everyone else in the company)
  • Working closely with the team in defining, designing and iterating on product features
  • Investing in design standards, documentation, and processes in order to define our design practice
  • Bringing consistency to all our products, providing meaningful, clean and beautiful information for our users
  • Driving and supporting cross-team initiatives that make the design practice at Nous better – such as expanding our community presence, interviewing potential new team members – and much more.
  • Working in the way(s) that work(s) for you and what you’re designing, whether that’s spending time sketching or jumping straight into pixels and code
  • Observing the impact of your work in the real world through research, then take that input back to your work as a designer to constantly improve our proposition

What you might work on

At Nous, design touches every aspect of our product and our operations, therefore you’ll be exposed to a number of very different areas, such as:

  • Core product journeys (from landing pages to app screens)
  • New product and feature initiatives
  • Our overall product vision
  • Our design systems and tooling
  • Data, reporting & product analytics
  • Internal tooling to help us provide better customer service

This role is for you if you have

  • Awareness of operating within design constraints and ability to design for what is feasible
  • Experience working alongside other product disciplines to achieve the best outcomes – most importantly, engineering, but also user research, content design and operations
  • Experience running workshops, mapping user journeys, and building prototypes and wireframes when needed
  • Enthusiasm for discovery research, supporting with diagrams or maps to illustrate consumer pain points and opportunities
  • A passion for making information meaningful, clear and beautiful (including crafting the user interface and informing our Design System)
  • Experience beyond applying colour, grids, typography, iconography etc, i.e. you can creatively rework experiences and interactions with other designers to find the right balance between form and function
  • Keen problem-solving skills. You enjoy thinking through complex product challenges and care about solving the right problem
  • A well-trained eye for great visual design execution. You care about getting things right – one pixel off is a big deal to you
  • A high tolerance for ambiguity – if this was straightforward someone would have done it already!
  • A strategic approach to everything you do – your work stands the test of time
  • Fantastic communication skills and can easily articulate your thinking and design decisions – you’re able to take people on the journey with you

Requirements

We value intellectual humility, an eagerness to learn, and the ability to move quickly while being pragmatic about your decisions. But above all else, we’re looking for people from varied backgrounds who have an entrepreneurial mindset and want to throw themselves into all the challenges and opportunities that a 0 – 1 environment has to offer.

Aside from this, we’re looking for:

  • Experience designing and shipping impactful products at scale
  • Experience working with design systems
  • Experience working in high-growth product companies
  • A broad range of skills covering the design process end to end: user research, interaction design, visual design and prototyping
  • Knowledge of platform-specific patterns (e.g. iOS Human interface guidelines, Android Material guidelines)