Design Jobs Board

We are on the lookout for a Senior Digital Product Designer, with solid experience of designing user flows and prototypes, who loves working with teams to turn designs into digital products that make a meaningful impact in the world. You will be working as a core member of one of our multi-disciplinary teams to:

* Help our customers understand their users and their users’ needs
* Design and test prototypes to identify the right thing for us to build
* Work within teams to build scalable, sustainable and innovative digital products and services

We want new team members who are interested in more than design. We want people to join us to help to add to our community leadership, mentor our more junior people and increase our diversity.

This role is initially a maternity cover (6-9 months), but we are open to discussing a more permanent position after that period.

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About Unboxed

We are a London based digital service design and development agency with 14 years of experience in creating great digital services in both the public and private sector. Our delivery approach is strongly based on Agile principles. We work in multidisciplinary teams, collaborating all the way from initial user research and customer engagement through to building fully functioning digital services. We believe in openness, transparency and honest communication, encouraging collaboration and learning from each other.

Digital services we’ve designed and developed include UK Parliament Petitions, SH:24 online sexual health, Char.gy electric vehicle charging, and others.

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Some of the key activities within this role

* Planning and running user research alongside your team to understand user behaviour and identify user needs
* Iteratively designing digital products and services from low-fidelity sketches, through wireframes to high fidelity visual designs
* Collaborating with developers to ensure consistent, high-quality design standards are adopted throughout the service
* Facilitating workshops and design sprints to rapidly design, test, and iterate prototypes
* Mentoring and supporting less experienced team members
* Communicating product design concepts to clients and other stakeholders
* Taking an active interest in the design discipline and regularly share the subject with the broader team and community

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Key competencies and skills

* Previous experience in a product design, UX, interaction design or similar role
* A ‘generalist’ mindset with ability to work across design disciplines, ideally a combination of UX design and research, and visual design
* Ability to lead and manage a range of activities from client engagement workshops to prototyping and testing with users
* Proficiency of creating user flows, prototypes, and visual designs
* Strong understanding of usability and user centered design practices
* Passion for emerging technologies and hunger to innovate
* Ability to think strategically to address issues of high uncertainty and complexity
* Ability to communicate the process with stakeholders and other interested parties
* Championing openness, transparency and honest communication
* Willingness to work collaboratively with a cross-functional team
* Willingness to get out and learn from users, customers and stakeholders

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Highly desirable

* Experience working in Agile project teams, including sprint planning and daily stand-up meetings
* Ability to create coded prototypes with basic knowledge of HTML & CSS
* Experience creating and working with design systems, components, and patterns
* Experience with projects that follow the GDS Service Standard
* Potential to champion the value of design within Unboxed and broader community

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Benefits of working with us

* 25 holiday days per year, on top of the bank holiday allowance
* 10 “Innovation Days” per year to explore your own ideas
* Holiday flexibility and loyalty bonus benefits
* Maternity and Shared Parental Leave policies
* A company-wide peer-to-peer mentoring programme
* A generous conference budget
* Salary reviews twice a year
* Flexible working hours and location
* An informal culture of growth
* Monthly “Linkers and Thinkers” idea-exploring lunches
* Weekly reflection at “Whines & Cheers”, our Friday company retrospective
* A ‘Bike To Work’ scheme

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What next?

Send us your CV and portfolio. If we think you will make a good team member, we will arrange to meet with you. Here, we are trying to understand what motivates you and get some initial thoughts on how you might fit within our team.

If we think you will compliment our team, we will invite you into our office to take part in a short whiteboard exercise. This gives us the opportunity to see how you uncover constraints to inform design decisions.