At LovedBy Design we want to improve society by making people’s lives better, simpler and smarter through design, data and technology.

We’re currently looking for a Design Researcher to join us as at LovedBy Design in Manchester. This is a great opportunity for someone who is genuinely excited by being an integral part of a team working across multiple projects that span product and service.

You will join a team of researchers, and work with strategists, data scientists, experience designers, developers and more across office locations and remote working locations to ensure projects are delivered successfully and on-time. The majority of work is based out of the Manchester studio, however, we believe we have to get out of the building to solve problems, and that design is a team sport, so this means our work can take us around the globe. For that reason, you should be happy, where necessary, to spend time out of the country (this can be from two days to two weeks).

Skills & Responsibilities
Conduct research activities to better understand who we are designing for. Champion their needs, attitudes and behaviours
Delve deeper into the reasons why!
Always have an eye on the future. A keen interest in trends affecting our technology, services and society
Identify key research questions, ready to implement in stakeholder and user interviews
Gather and analyse qualitative and quantitative research
Introduce assets (visual, models, presentations, etc) which communicate research findings in a clear, concise format
Collaborate with the wider LovedBy Design team to share insights and findings which will impact design decisions which will be implemented into projects

Degree in Design, Psychology, Sociology, Human-computer interaction or related fields or equivalent practical experience
3+ years of experience conducting research in design environment
Deep understanding of human-centred design and psychology
Demonstrable experience of applying both qualitative and quantitative research methods, conducting user interviews, prototype testing, surveys
Exceptional analytical skills
Ability to translate research findings into relevant insights and communicate them effectively to designers and other stakeholders
Nice to haves
Experience conducting market research and competitive landscape analysis
Knowledge and experience with statistical methods and advanced quantitative analysis tools (SQL, Python, or R)

We are constantly improving our benefits package and looking after our people. Some of the benefits we currently offer:
Paid maternity and paternity leave
Flexible work hours
Healthcare and pension scheme
Unlimited holiday
Team away days

Working at LovedBy Design

Our approach to service and product design puts customer needs at the heart of decision-making.

You should be excited by this and want to collaborate with a team of strategists, creatives and engineers that want to build lasting products. It’s important you have the appetite to work in a start-up environment and want to provide great service to our clients and the team around you.

So if the above description sounds like it could be for you and …

you are a great communicator and even better listener
have the ability to keep on top of the finer details
pay close attention to the physical and digital world around you
want to work in an open and highly collaborative studio
don’t mind airing your opinion and asking people theirs
are interested in being part of a business that you can help shape, define and grow

… then this might be the right job for you.

We’re only interested in hearing directly from candidates. Please, no recruiters.

Please send your and we’ll be in touch.