Design Jobs Board

We are a multi-disciplinary design agency based in West London and we are looking to expand our team with talented individuals who are passionate about what they do and are eager to learn. We work with big established businesses as well as small start-ups. – No two weeks are ever the same.

Our people combine outstanding creativity with the sophisticated commercial strategies needed to bring brands to life and deliver extraordinary long-term results. We work hard and deliver big. Times are changing and we are changing with them, offering flexible working and some great benefits.

An exciting new role has opened up to join our Client Services Team.

We are a seeking a highly adaptive Project Manager/ Account Manager, to work on a range of small to large size clients across a varied mix of projects. You will be a key part of the client services team dealing with both the general admin of accounts and the day to day running and workflow.

Our key accounts require strong project management skills, often for fee-heavy projects that can stretch over several weeks or months. Conference calls and face to face meetings are frequent. You’ll be delivering large-scale branding projects, from startups to multinationals.

You will be keen to take ownership of your work; from overseeing financial processes to managing creative outputs and generally be happy managing your own workload including the administration of accounts. You will confidently juggle multiple projects to meet strict deadlines, whilst maintaining a keen eye for detail and a personable approach to your work.

At Beyond, we work with a proactive attitude, with each team member pitching in to support others who are under pressure – no job is above or beneath anyone. We are looking for someone with a friendly, positive personality, who is always keen to get involved and contribute to a great work environment.

Specific must have requirements

Min 3 years’ experience of the following:

• Proposal writing
• Fee and Billing management
• Day to day client liaison
• Working to multiple and sometimes challenging deadlines
• Internal management of workflow / scheduling
• Hosting and running client catch up meetings
• Artwork proofing and checking
• Supplier liaison- (Printers / Main contractors)
• Specific experience of graphics and or interior design projects for large / blue chip clients

General responsibilities:

• Administration of client accounts
• Drafting status reports, contact reports, timing plans, meeting agendas as necessary
• Arranging meetings and booking travel, sometimes managing multiple diaries
• Managing financial processes from estimates to invoices
• Managing third party suppliers / partners
• Ownership of the billing procedure, updating FD and Client Partners on the accounts, active participation on sales forecasting
• Working as a team player to support senior staff as needed
• Scheduling studio time across the whole business and occasionally looking for freelancers to ensure work is delivered on time and on budget.
• Escalating any potential resource issues to line manager

Strategic approach to Account Management:

• Developing strong, profitable client relationships
• Managing resources and deadlines to meet project milestones
• Keeping up to date with marketplace information, trends and industry news
• Proactively thinking and acting on ways to develop new and existing business opportunities

Collaborating with the creative process:

• Developing design briefs and supplying designers with all information required
• Overseeing creative and providing constructive feedback
• Overseeing artwork and drawing packages and proofing all files before issuing to print
• Content management and proofreading skills are needed for support on design/ technical guide creation and writing brand guidelines. Copywriting skills are desirable too.

Experience:

• 3 years professional experience in an Interior design or branding / graphics agency
• Previous client facing roles
• Consumer and corporate brand clients
• Great references

Location: Hammersmith (Hybrid 2-3 days a week in the office – more if you prefer).
Type of Employment: Full Time/Permanent
Salary Range & Benefits: Negotiable depending on experience